Enewsletter, December 2017

LightTools Enewsletter

December 2017

LightTools Tech Support During the Holidays

From December 23, 2017 to January 1, 2018, please allow for a delayed response to your request for LightTools technical support. Our technical support will be very limited during this time and will only be available by e-mail. 

We will resume business as usual on January 2, 2018, and will respond to product support and general inquiries. You can contact us via e-mail at lighttools_support@synopsys.com.

Thank you for your patience and understanding. 

In countries where we have international representatives, you can contact the distributors directly. Please see our list of global contacts on our website

Visit the Customer Support Portal

Current customers can access LightTools resources and content at any time on our Customer Support Portal (http://support.opticalres.com). Access training materials, user group presentations, sample system and application files, FAQs, macro downloads, recordings of previously held webinars, and more.

If you haven’t already registered for Portal access, consider registering for an account today! 

For qualified customers, it may take 1-2 business days for us to activate your account. Once your account is activated, an e-mail will be sent to you to confirm your login information. Please note that there will be a delayed response from December 22, 2017 to January 2, 2018. 


Customers can check out the following videos and updates: 

New LightTools User Orientation Webinar

LightTools User Group Presentations

Past newsletters: 

2018 Student Optical Design Competition Call For Entries

Students are invited to participate in the Robert S. Hilbert Memorial Optical Design Competition. Students can enter an optical design class assignment or thesis work that uses CODE V or LightTools.

For competition rules, frequently asked questions, and entry form, see our website. Entries for the 2017-2018 year will be accepted until June 15, 2018.