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SolvNet Software Integrity
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Optical Solutions Technical Support

CODE V and LightTools Support

Contact technical support
Get help with CODE V or LightTools, read our e-newsletters, download CODE V glass catalog updates, and more.

Licensing and installation help
View information about obtaining, licensing and installing CODE V and LightTools.

Training
Learn more about our CODE V and LightTools training classes and register.

LucidShape Products Support

Contact technical support
Get help with LucidShape products

Note: If you need help obtaining the Floating License Manager or your host ID, please contact LucidShape technical support.

LucidShape Products Software and License File Instructions

Direct-Sales Customers:
LucidShape software and license key files for direct-sales customers are available on the Synopsys SolvNet site at http://solvnet.synopsys.com. If you do not already have a SolvNet account, learn how you can sign up for an account and obtain LucidShape software and license key files.

Distributor Customers:
For customers working with distributors, please contact your local LucidShape products software distributor to obtain your software and license files.

If your country is not listed on our Global Contacts page, please contact us at lucidshape_support@synopsys.com for instructions.

Training
Learn more about our LucidShape products training classes and register.

LucidShape and LucidDrive Manuals
Access LucidShape and LucidDrive manuals on our Customer Support Portal. Registration required.

Other LucidShape support resources

RSoft Products Support

Contact technical support
Get help with RSoft products, learn how to obtain product updates and license files, and download the RSoft products installation guide.

Training
Request more information on RSoft products training classes.

PhoeniX OptoDesigner Support

Contact technical support

Get help with PhoeniX OptoDesigner products.

For more resources, visit the PhoeniX Customer Support page.


Training
Learn more about PhoeniX OptoDesigner training classes and register.

Customer Support Portal

Access training materials, user group presentations, training videos and more. Registration required.

Support

CODE V Support

Email: 
codev_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101

LightTools Support

Email: 
lighttools_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101

LucidShape Products Support

Email: 
lucidshape_support@synopsys.com
Telephone: +49-5251-298-7500

RSoft Products Support

Email: 
rsoft_support@synopsys.com
Telephone: (914) 488-6260

PhoeniX OptoDesigner Support

Email: PIC_support@synopsys.com
Telephone: +31 53 483 64 60