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Optical Solutions Technical Support
CODE V and LightTools Support
Contact technical support
Get help with CODE V or LightTools, read our e-newsletters, download CODE V glass catalog updates, and more.
Licensing and installation help
View information about obtaining, licensing and installing CODE V and LightTools.
Training
Learn more about our CODE V and LightTools training classes and register.
LucidShape Products Support
Contact technical support
Send an email for help with LucidShape products.
Note: If you need help obtaining the Floating License Manager or your host ID, please contact LucidShape technical support.
LucidShape Products Software and License File Instructions
Direct-Sales Customers:
LucidShape software and license key files for direct-sales customers are available on the Synopsys SolvNet site at http://solvnet.synopsys.com. If you do not already have a SolvNet account, learn how you can sign up for an account and obtain LucidShape software and license key files.
Distributor Customers:
For customers working with distributors, please contact your local LucidShape products software distributor to obtain your software and license files.
If your country is not listed on our Global Contacts page, please contact us at lucidshape_support@synopsys.com for instructions.
Training
Learn more about our LucidShape products training classes and register. Or, email lucidshape_support@synopsys.com for information on the next class.
LucidShape and LucidDrive Manuals
Access LucidShape and LucidDrive manuals on our Customer Support Portal. Registration required.
Other LucidShape support resources
CODE V Support
codev_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LightTools Support
lighttools_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LucidShape Products Support
lucidshape_support@synopsys.com
Telephone: +49-5251-29875-00
Photonic Solutions Support
photonics_support@synopsys.com
Telephone:
North America | (914) 488-6260
Europe | +31 53 483 64 60