Dongle Setup & Troubleshooting

Prior to using your dongle-based licenses you must install a dongle driver.  If you have counted nodelock licenses, you must also start the SCL server software (daemon).

First, download and install the Synopsys Common Licensing software for Windows (a single SCL .exe file) or Linux (a *common.spf file plus a *linux64.spf).  The Linux installation (only) also requires the Synopsys Installer, a separate download.

For instructions on installing SCL on Windows or Linux, see the SCL Administration Guide in the scl_root\doc (or scl_root/doc) directory.  For instructions installing the dongle driver, see the DONGLE_README.txt file. also in the doc directory. Or see the information below.

For Windows OS:

1. Make sure the OS is supported. (For example, Windows 11 or Windows Server 2022.) See the SCL Release Notes in the scl_root\doc directory for information on supported versions of Windows.    

2. Remove the dongle.
   

3. For dongles that reference FLEXID=9-:
   •  Install the latest FlexId 9 drivers located at scl_root\win32\drivers\SCL_FLEXID9_Installer.exe.
4. For dongles that reference FLEXID=10-:
   • Browse to scl_root\win32\drivers and extract FLEXID10_Windows_v6_51_x86.zip to scl_root\version\win32\drivers\wibu.
   • Browse to scl_root\win32\drivers\wibu\FLEXID10_Windows_v6_51_x64
     
   • Click Setup.exe
   • On the page Select the WibuKey components you like to install: deselect all options.
     This will install just the plain Wibu dongle driver.
5. If you have an older dongle (such as FLEXID=7-):
   • Run scl_root\win32\driver\Flexera_FLEXID9\FLEXIdInstaller.exe to install the correct legacy driver.  
6. Reinsert the dongle.  Attach it directly to the system; do not attach the dongle to another device or to
   a USB hub.
7. Verify the dongle is recognized by using lmtools:
   • Start “lmtools” (provided with SCL). lmtools is located in the scl_root\win32\bin directory.
   • Click Help > About. The lmtools version number must be 11.19.4 or higher.
   • Click the System Setting tab and make sure the correct FlexId shows in the "FLEXID" field matches the FLEXid imprinted on the dongle.
     NOTE:  Alternately, you can use lmutil or lmhostid, in the scl_root\win32\bin directory.  The syntax is
     

                         lmutil lmhostid -flexid -long

8. If the above steps do not help:
   • Remove the dongle
   • Uninstall any old drivers.  Right-click Start, choose Settings > Apps > Installed Apps.  Uninstall old drivers.  These may have names like Aladdin HASP, Globetrotter FLEXid Driver, Macrovision FLEXid Driver, Rainbow Technologies, Sentinel or Sentinel System Drivers.
   • Shut down and restart the system.
   • Repeate steps 6 and 7.
9. Once the correct FlexId shows, start the SCL license server with lmtools. (This step is only required for counted licenses; that is, the INCREMENT lines specify a quantity limit and not "uncounted".) For details on starting SCL on Windows, click here.
10. After SCL is started, go to Control Panel > System > Advanced > Environment Variables and set the system licensing variable SNPSLMD_LICENSE_FILE or LM_LICENSE_FILE to point to the license server. For example, set SNPSLMD_LICENSE_FILE to 27020@my_server.