Global Support Centers

Expert Support is Just a
Click Away

Synopsys’s network of global support resources helps you keep your design on schedule. For fastest support, open your case online where it will immediately be routed to the right expert with the product and design knowledge to expedite resolution. You can also contact local support resources through email or on the phone.

No matter how you let us know about your problem, you can be assured that Synopsys’ team of product support experts—including R&D, where necessary—will work with you to find the best possible solution in the shortest possible time to minimize impact on your project and schedule. 

North America

Open a Case Online 
Telephone: 1-800-245-8005
Hours: 7:00 a.m. - 5:30 p.m. (Pacific Time)

CODE V Support

Email Support
Telephone: 1-800-243-8672

LightTools Support

Email Support
Telephone: 1-800-243-8672

LucidShape Products Support 

Email Support
Telephone: +49-5251-681-500

RSoft Products Support

Email Support
Telephone: (914) 488-6260

Asia Pacific 

China

Email Support
Telephone: 1-400-670-7677

India

Open a Case Online
Telephone: 1-800-243-8672

Korea

Email Support
Telephone: +49-5251-681-500

Singapore, Australia, Malaysia, New Zealand, Philippines and Thailand

Open a Case Online
Telephone: (914) 488-6260

Taiwan

Email Support
Telephone: (914) 488-6260

Code V, LightTools, LucidShape and RSoft Products

View the Global Support Contacts

 

Europe / Israel

Central Europe

Open a Case Online

Northern Europe

Open a Case Online
Scandinavia: Telephone: +46 8 555 202 20

United Kingdom

Open a Case Online
Telephone: +44 (0) 118 965 1186

Southern Europe

Open a Case Online
Italy: Telephone: +39 039 6846 700

Israel

Open a Case Online
Telephone: +972-9-9719600

CODE V, LightTools, LucidShape and RSoft Products Support

View the global support contacts

Japan 

Open a Case Online

Email Support
Telephone: 03-6746-3777

Code V, LightTools, LucidShape and RSoft Products

View the Global Support Contacts