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CODE V and LightTools Technical Support
Licensing and Installation Help
For information about obtaining, licensing and installing CODE V and LightTools software, see the Licensing and Installation Help overview.
Customer Support Portal
The Customer Support Portal (http://support.opticalres.com) is a password-protected site that offers additional resources for CODE V and LightTools customers. It provides access to training materials, user group presentations, sample system and application files, FAQs, macro downloads, recordings of previously held Webinars, and more. New users can register for an account, which is usually activated within one business day.
CODE V Glass Catalog Updates
CODE V and LightTools Enewsletters
CODE V and LightTools Enewsletters are released monthly to current customers. Some links to videos are only available to current customers.
White Papers, Newsletter, and Other Publications
In addition to these white papers, OSG engineers have written a number of technical papers that may be of interest to users or prospective users of our software. Stay up-to-date with our product newsletters: CODE V, LightTools, RSoft, and LucidShape.
Illumination Fundamentals Booklet
Download the Illumination Fundamentals booklet (1.3 MB), published jointly by Synopsys and the Lighting Research Center at Rensselaer. Provides a basic overview of the science of light and illumination.
LightTools
- Choosing the Right Illumination Design Software
- Illumination Optimization Data Sheet
- Photorealistic Rendering Data Sheet
- SOLIDWORKS Link Module Data Sheet
- LightTools features and benefits for lighting systems design
- Color Design and Analysis in LightTools
- Street Lighting Design in LightTools
- LightTools features and benefits for LED design
- View more
Support
CODE V Support
Email:
codev_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LightTools Support
Email:
lighttools_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LucidShape Products Support
Email:
lucidshape_support@synopsys.com
Telephone: +49-5251-298-7500
RSoft Products Support
Email:
rsoft_support@synopsys.com
Telephone: (914) 488-6260
PhoeniX OptoDesigner Support
Email: PIC_support@synopsys.com
Telephone: +31 53 483 64 60