Support & Training

Technical Support

Technical support for EDA tool installation, tool usage and problem resolution is available for Synopsys Electronic Design University Program members. To enter a support call, Electronic Design University Program Member Contacts may request assistance from the Support Center.

SolvNetPlus is also available 24-hours-a-day for access to a broad range of technical and support resources including our knowledge base of technical articles on the latest design methodologies and tool tips. SolvNetPlus ID and password are required.

Please note that the University Program teaching resources such as the Generic Libraries, Generic PDKs and the Generic Memory Compiler are provided as-is with no support. Inquiries will be answered as time allows.

Training

Instructor-led classroom courses with hands-on labs are available to instructors at member universities through Synopsys Customer Education. University instructors can attend tool training workshops at any Synopsys training center (applies to Synopsys-taught courses only) on a space available basis. The courses vary from introductory level to advanced design methodology.

ELearning is also available from within SolvNetPlus. The pre-recorded training modules can be viewed anytime at your convenience. They are short, self-paced sessions on product updates, and tool and methodology training.

Note: On-site training options for instructors may vary by region.