Synopsys is committed to our customer’s success. We lead the industry in investment in both Research and Development and Support Services for development testing, so that we may provide our customers with continuous innovation and the highest levels of support.
Synopsys offers 24x5 Support from Monday 9 AM JST to Friday 6 PM PT through our Global Support Team, including local language Support in Japanese, Korean and Mandarin.
We offer our customers online and self-help support in addition to online case tracking tools for case submission, monitoring and updating. A developer community and online knowledge base enables our customers to look up their own answers and post questions to their peers.