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RSoft Products Technical Support
Direct-Sales Customers:
RSoft software and license key files for direct-sales customers are available on the Synopsys SolvNet site at http://solvnet.synopsys.com. If you do not already have a SolvNet account, learn how you can sign up for an account and obtain RSoft software and license key files.
Note: In North America, RSoft software and license key files are available from our distributor, Beacon Concepts. Customers in North America should obtain RSoft software and license key files directly from Barbara Calt at bcalt@beaconconcepts.net. Product support is handled directly by Synopsys. For help with RSoft products or software installation, contact rsoft_support@synopsys.com.
Distributor Customers (including North America):
For customers working with distributors, please contact your local RSoft products software distributor to obtain your software and license files.
If your country is not listed on our Global Contacts page, please contact us at rsoft_support@synopsys.com for instructions.
RSoft Installation Guide
Read instructions for installing RSoft products on Windows and Linux operating systems. Download the installation guide.
Customer Support Portal
The Customer Support Portal is a password-protected site that offers additional resources for RSoft customers. It provides access to training materials, user documentation, training videos, and more. New users can register for an account, which is usually activated within one business day.
RSoft E-newsletters
RSoft e-newsletters are released monthly to current customers. Some links to videos are only available to current customers.
View Past RSoft News
Visit our Customer Support Portal to view past issues (2002-2013) of RSoft Enews. The Portal is provided for current RSoft products users and requires an account.
CODE V Support
Email:
codev_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LightTools Support
Email:
lighttools_support@synopsys.com
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101
LucidShape Products Support
Email:
lucidshape_support@synopsys.com
Telephone: +49-5251-298-7500
RSoft Products Support
Email:
rsoft_support@synopsys.com
Telephone: (914) 488-6260
PhoeniX OptoDesigner Support
Email: PIC_support@synopsys.com
Telephone: +31 53 483 64 60