RSoft Products Support

Software and License File Download Instructions

Direct-Sales Customers:

RSoft software and license key files for direct-sales customers are available on the Synopsys SolvNetPlus site at If you do not already have a SolvNet account, learn how you can sign up for an account and obtain RSoft software and license key files.

Distributor Customers:

For customers working with distributors, please contact your local Photonic Solutions products software distributor to obtain your software and license files.

If your country is not listed on our Global Contacts page, please contact us at for instructions.

Photonic Solutions Installation Guide

Read instructions for installing RSoft products on Windows and Linux operating systems. Download the installation guide.

Customer Support Portal

The Customer Support Portal is a password-protected site that offers additional resources for RSoft customers. It provides access to training materials, user documentation, training videos, and more. New users can register for an account, which is usually activated within one business day.

Photonic Solutions Enewsletters

RSoft e-newsletters are released monthly to current customers. Some links to videos are only available to current customers.

View Archived Enews

Visit our Customer Support Portal to view past issues (2002-2013) of RSoft Enews. The Portal is provided for current Photonic Solutions users and requires an account.

CODE V Support
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101

LightTools Support
Telephone: (800) 243-8672 (U.S. and Canada only) or
(626) 795-9101

LucidShape Products Support
Telephone: +49-5251-29875-00

Photonic Solutions Support
North America | (914) 488-6260
Europe | +31 53 483 64 60