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Brendan Nesheim

brendan-nesheim

Brendan Nesheim is a Customer Success Manager at Black Duck by Synopsys, based in Burlington, MA. He specializes in new customer onboarding, lifecycle management, and retention.

Posts by Brendan Nesheim:

 

A journey to customer success

A few times a year I introduce myself to someone new as a “Customer Success Manager” and get a funny look. I often get questions about my role, what Customer Success is, and why the role exists. If you’re unclear about Customer Success or why we think it’s important, maybe learning about my journey to […]

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