Support & Training 

Technical Support and Instructor Training for Universities 

Technical Support
Technical support for EDA tool installation, tool usage and problem resolution is available for Synopsys University Program members. To enter a support call, University Program Member Contacts may request assistance from the Support Center or via toll free at (800) 245-8005.

SolvNet is also available 24-hours-a-day for access to a broad range of technical and support resources including our knowledge base of over 4,000 technical articles on the latest design methodologies and tool tips. SolvNet ID and password are required.

Please note that the University Program teaching resources such as the 90/32/28nm Generic Libraries, iPDKs and the Generic Memory Compiler are provided as-is with no support. Inquiries will be answered as time allows.

Note: The SolvNet online support request system is not available to universities. Please be sure to use the Support Center email or call number provided above to request EDA tool support. Students should forward questions to professors who can access SolvNet and the Support Center.

Instructor-led classroom courses with hand-on labs are available to instructors at member universities through Synopsys Customer Education Services. University instructors can attend tool training workshops at any Synopsys training center (applies to Synopsys- taught courses only) on a space available basis. The courses vary from introductory level to advanced design methodology.

On Demand training is also available from within SolvNet. The pre-recorded training modules can be viewed anytime at your convenience. They are short, self-paced sessions on product update, tool, and methodology training.

Note: On-site training options for instructors may vary by region. Questions about training may be addressed to the University Program Marketing Team

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