Introduction:
If you have a problem connecting
to Synopsys ftp servers using Internet Explorer, the following are some
of the most common issues that customers experience. Try the following
suggestions first. If these do not work, please check with your network
administrator to see if there are any proxy configuration settings on your network/gateway that might be causing FTP connection or download problems.
Note: HTTPS Downloads are available as an alternative to FTP.
Problem: You are able to connect to the
Synopsys ftp servers via the web interface at http://www.synopsys.com/cgi-bin/est.cgi but once you attempt to log
in or download a file you get an error message, "The page cannot be
displayed". (This happens after seeing the legal page and checking on "Yes, I agree to the above Terms")
Note: These solutions
may not work for all users at all times!
Possible Solutions:
-
Please type the following in the URL: "ftp://your-solvnet-username:your-solvnet-password@ftp.synopsys.com"
once you connect click on the "rev" directory. Find the product directory
you want. Click on the file(s) to begin the download process.
-
If the suggestion above does not work for
you, you should contact your network administrator to see if there is a
security proxy at your site that is preventing you from completing this
transaction. If you know there is a security proxy at your site please
contact your network administrator. In some
cases you may have to use a direct command line session. See
command line instructions.
If you need further assistance contact est-adm@synopsys.com.
SolvNet Username/Password
related issues:
If you experience password problems while
connecting to our Web site, please go to this URL: https://solvnet.synopsys.com
to change your password, get a new one, or to register.
Problem: On the Synopsys SolvNet login page,
You get to the login window and type in
your SolvNet username: and your SolvNet password and click "sign in".
If you get an error message saying:
"Invalid login. Please try again".
You may have typed in the wrong username
or password. Click
on the Forgot your Username or Password link.
If you have not previously registered
to use SolvNet/EST, you will need to do so at the following SolvNet link
Register
Today. If you have questions or problems with SolvNet registration
please go to the following link: SolvNet
Help
Once you have registered in SolvNet you
can go back to the EST download
page. If you still cannot login with the new SolvNet username and password
please contact est-adm@synopsys.com.
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